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Medical Office Administration

Associate’s Degree

Medical Office Administration

Fast Facts

Median salary:
$33,040 or 37,100 per year*
Average hourly pay:
$15.89 or $17.84 per hour*
Tuition and fees:
$37,252 - $38,500
Program length:
88 weeks (1 year and 9 months)

Earn Your Associate’s Degree in Medical Office Administration

Imagine a career where you could help healthcare providers deliver quality care and feel a sense of accomplishment performing administrative tasks. If you enjoy interacting with diverse groups of people and performing detail-oriented work, a career in medical administration could be right for you.

Medical administrators and administrative assistants, such as medical secretaries and receptionists, bring organization and structure to fast-paced medical environments. They handle customer support for patients and administrative support for medical staff. You could prepare for a career in medical office administration with an associate’s degree from Virginia College. 

Train online for a career in medical office administration.

Our Medical Office Administration program is available online to accommodate various schedules. You will have the opportunity to learn office administration skills from experienced instructors and working professionals. We can help put what you learn to use in the real world with career-focused training and instruction.

Medical Office Administration Job Preparation

It takes administrative and people skills to be a great office administrator. In this position, you work closely with office managers and other front office staff to organize and accomplish administrative tasks. Our Medical Office Administration associate’s degree program is designed to give you the practical foundation you need for a career in office administration.

You can learn key skills, from business basics and payroll accounting to medical terminology and reporting. Our office administration classes include simulation exercises and practical application activities to help prepare you for actual jobs. You will have the opportunity to practice insurance filing and billing as well as medical office transcription. These active learning experiences can help you gain administrative expertise.

What you will learn in this program.

In this program, you can benefit from interactive learning environments and supportive instructor relationships. Our teaching methods encourage you to engage with the materials and apply what you learn to real-world scenarios. Classes are designed to prepare you with relevant skills and knowledge for medical administration jobs.

Upon graduation from the Medical Office Administration program, graduates should be able to:

  • Demonstrate knowledge of essential medical terminology and office procedures, along with good customer service skills as required in the administrative portion of a medical facility
  • Function successfully in a healthcare setting by providing patient scheduling, greeting, and record keeping, as well as other administrative tasks in a medical setting
  • Transcribe physician's’ diagnostic comments and orders
  • Use computer technology and administrative skills in a healthcare environment
  • Create and maintain both electronic and paper patient files
  • Coordinate a job search

Preparing to Work as a Medical Office Administrative Assistant

While you are still in school, you will receive hands-on training in a real-world healthcare setting. Because firsthand learning is often the best way to apply what you’ve learned in class, you will complete an 11-week externship as part of this program. The externship is an opportunity for you to gain on-the-job training and industry insight that can better prepare you to enter the workforce.

During an externship, students work under the supervision of medical professionals and participate in the day-to-day operations of a physician’s office or other medical facility. You can explore your interests and practice medical office administrative assistant duties during the externship. It is a career learning experience that can help prepare you for working in the field.

Searching for medical office administration jobs.

When you are ready to graduate with a Medical Office Administration degree, it’s time to pursue entry-level medical administration jobs. Our Career Development Department is available to offer you job-search assistance.

The Career Development Department can help you prepare for interviews, build a resume and start your job search. By earning a degree in Medical Office Administration, you may pursue entry-level positions such as the following:

  • Medical administrative assistant 
  • Medical secretary or receptionist
  • Front office staff
  • Office assistant
  • Medical office specialist

Medical Office Administrator Job Description

Medical offices generate large amounts of data every day. Office administrators organize, compile and file this data on a daily basis and provide customer-facing and internal support. Their job is to keep the practice moving forward on schedule. It is through their support and attention to detail that other healthcare professionals can focus on what they do best – delivering excellent patient care. 

Medical administrative assistants interact with people from all walks of life, so they must be friendly, patient and approachable. They help resolve issues with a common sense approach. Office administrators are also instrumental in internal and external communications.

Where do medical administrators work?

    This role is vital to the success of healthcare organizations. Depending on the facility, administrative medical office staff report to medical office managers, physicians or other health practitioners.

    • Hospitals
    • Physicians’ offices
    • Urgent care centers
    • Medical records departments
    • Outpatient care centers
    • Health insurance companies

    What are job duties for those in medical office administration?

    Medical office administrators are essential to a healthcare team, performing administrative duties in a medical office, hospital or clinic. Some of the job duties for those trained to be medical office administrators include:

    • Greeting and checking in patients
    • Inputting patient intake forms
    • Managing medical information
    • Maintaining patient records
    • Scheduling appointments
    • Interviewing patients for pre-visit case histories
    • Compiling patient records and charts
    • Billing patients and insurance companies
    • Ordering supplies
    • Arranging clinical procedures
    • Communicating with insurance companies
    • Working with accounts payable and receivable

    Medical Administrative Assistant Salary

    According to the Bureau of Labor and Statistics, the average medical secretary salary is $33,040 per year, but there are various types of medical administrative assistant positions with different salary ranges.* Salary will vary by location, employer and the types of job duties being performed.

    Take the first step toward pursuing a career in medical office administration. Fill out our information form to learn more about medical office assistant training.

    Available at the following locations:

    * Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016–2017 Edition, Secretaries and Administrative Assistants, and Medical Records (accessed August 2016). Expected growth rate through the year 2024. National long-term projections and salary averages may not reflect local and/or short-term economic or job conditions and do not guarantee actual job growth or any particular salary.

    Virginia College does not guarantee employment or career advancement.

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